Effective Date: 2016-07-01
At Brandzoo (Pty) Ltd (“Brandzoo”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website: www.brandzoo.co.za.
1. What Information We Collect
We may collect and process the following personal information:
- Identity Information: name, surname, business name, and company registration details.
- Contact Information: email address, phone number, physical and postal addresses.
- Transactional Information: billing details, invoices, and payment history.
- Technical Information: IP address, browser type, operating system, device type, and usage data via cookies.
- Marketing Preferences: your preferences in receiving marketing communications from us.
2. How We Collect Your Information
We collect information through:
- Direct interactions (e.g., completing contact forms, email correspondence, or phone calls)
- Automated technologies (e.g., cookies and server logs)
- Third-party integrations (e.g., payment gateways or service providers)
3. Why We Collect Your Information (Purpose of Processing)
We collect and process personal information for the following purposes:
- To provide you with our services and respond to your enquiries
- To process transactions and manage our relationship with you
- To communicate with you about our services, updates, or offers (with your consent)
- To improve our website, products, and services
- To comply with legal obligations and protect our rights
4. Your Rights Under POPIA
As a data subject, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator (https://www.justice.gov.za/inforeg/)
5. Disclosure of Personal Information
We may share your personal information with:
- Third-party service providers who assist us in operating our website and providing our services
- Legal or regulatory authorities if required by law or to protect legal rights
- Professional advisors such as auditors, legal advisors, or consultants
We ensure that all service providers comply with the data protection standards required by POPIA.
6. Data Security
We take appropriate, reasonable technical and organisational measures to secure your personal information against unauthorised access, accidental loss, destruction, or damage. These include secure servers, access controls, and encryption protocols.
7. Retention of Information
We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations.
8. Cookies
Our website uses cookies to improve user experience and analyse website traffic. You can control cookie preferences through your browser settings.
9. Transfers of Information Outside South Africa
If we need to transfer your personal information outside of South Africa, we will ensure that the recipient country has adequate data protection laws or we will implement appropriate safeguards in accordance with POPIA.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your POPIA rights, please contact:
Brandzoo (Pty) Ltd
Email: info@brandzoo.co.za
Phone: +27 (0) 82 875 8248
Website: www.brandzoo.co.za